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WHY  CHOOSE Best1Hosting ? 
 Best1Host will provide you with affordable, high quality Webhosting Services for all of your business and personal needs. You will not find a better deal in terms of quality of service or features. Most webhosting companies charge extra for Features that we carry in our Standard Packages. Our connection is Blazing Fast with Multiple T3's.We are the only ones that offer so many extras at NO ADDITIONAL COST! 
     Our experienced Network Operations Center staff  monitors the network and servers 24 hours a day, 7 days a week, to ensure Server reliability. System Back-ups are performed daily.

30 day unconditional Money back Guarantee !

Purchase Online or call  
1-800-725-9047 
8am - 5pm EST


         Best1Host      Webhosting FAQ

1.What is FTP?
2.What does "Unlimited FTP Site Updates" mean?
3.What is the first step in setting up a website?
4.How do I gain FTP access to my site?
5.How do I "upload" and "download" files using CuteFTP?
6.Where do I put the index.html file?
7.What does "updating the site" mean?
8.What is HTML, and what is an HTML editor?
9.How do I set up email accounts with my domain?
10.What about Email Autoresponders?
11.How do I set up an Email Autoresponder?
12.What is an email redirect account?
13.How do I set up email redirect accounts?
14.How can I track who is requesting email from my Autoresponders?
15.What is a MailBot or ListServ?
16.How do I set up a MailBot?
17.How do I get a domain name?
18.Will you do the domain name registration for me?
19.What about reselling?
20.Do you allow "adult" sites21.How do I get access to traffic statistics for my site?
22.Does Best1Host really offer unlimited hits?
23.What is Best1Host  policy on "spam," or unsolicited email?
24.What about Microsoft Frontpage 98?
25.Hey I just checked out my new site - and the counter does not work!!
26.Do you have an 'uptime' guarantee?
27.Can you help me with my HTML, webpage, CGI programming, etc?
28.How do I change my domain over to Best1Host from my old hosting company?
29.Can I change a passy into dns tables?
46.What are the LAWS regarding my ADULT content?
47.Can I park Domains or (STACK), and what does it cost?
48.What are the limitations of the ftp directories thatI resell?
49.I NEED TELNET HELP !!!!!!!!!!!!!!
50.Can I send targeted email if it is all opt-in lists?
51.Can you help me promote my site?
52.I want to setup my SECURE SERVER how do I do this?
53.How can I make CUSTOM 404 page and Password protect my pages with .htaccess?


1. What is FTP?
No Need for FTP with your Domain Manager in Place but if you insist...FTP is File Transfer Protocol, an internet protocol (actually, it's a type of program you use to add or delete content to your website) used to transfer materials over the Internet. It is very fast, very efficient, and very reliable.
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2. What does "Unlimited FTP Site Updates" mean?
This means that you have access to your site via FTP over the Internet 24 hours a day, 7 days a week. You can "upload" files to your site - in other words, transfer files from your computer to the Best1Host webserver on the Internet - and you can also "download" files from your site - in other words, transfer files from your site on the Best1Host webserver, to your computer.
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3. What is the first step in setting up a website?
The first step is to use your Domain Manager control panel or gain FTP access to your site, and upload the initial file to the proper directory. This initial file is generally named index.html, and it is the first web page that a visiter will see when they first enter your site. If someone was to type in "www.yourdomain.com", the first page they see will be "index.html".
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4. How do I gain FTP access to my site?
First, get the best FTP program on the Internet, which in our humble opinion is CuteFTP. You can download it at: www.cuteftp.com
After it's installed, run the program (double click on the yellow icon), and then click Add Folder - this is where you will store your FTP site info. Then click Add Site. In the panel that comes up, enter a name - call it anything you want - ftp.yourdomain.com. Then in Host Address, put ftp.yourdomain.com. (Obviously if the extension is NOT .com - if it's .nu or .edu or whatever, you would use the appropriate extension) In User ID, put your User ID - this is usually the same as the domain name - and then in Password, carefully type your password - I say carefully because it will be masked, so you won't be able to read it - this password is CASE SENSITIVE!
Now click OK in the lower left of the panel, and you will see your domain name in the right hand panel - highlight it and click Connect - lower right part of panel. If all goes well, the program will establish an FTP connection with your site and take you to the htdocs/userid directory. This is the right place to put your index.html file.
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5. How do I "upload" and "download" files using CuteFTP?
CuteFTP is VERY easy to use, and has a very intuitive, easy to use interface. The lower left panel is YOUR COMPUTER - the lower right panel is THE REMOTE SITE - in this instance, your Best1Host ftp site. Everything is drop and drag - to upload, drag the appropriate file from the left panel to the right panel. To download a file on the remote server, simply reverse the process - drag the file on the remote server - lower right hand panel - over to the lower left panel. Easy!
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6. Where do I put the index.html file?
When CuteFTP opens the site ftp.yourdomain.com, it initally goes to the correct directory - usr/www/htdocs/userid This is the place to put index.html/ Make sure you do NOT put the file into one of the folders you see there - put it UNDER those folders. Also put all your pictures and other files for you site in this same directory.
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7. What does "updating the site" mean?
Basically what a webmaster does is download files from a website, operate on them and/or change them with an HTML editor such as Arachnophilia, and the upload the changed file back to the site.
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8. What is HTML, and what is an HTML editor?
HTML is HyperText Markup Language - it is essentially a kind of typesetting language, and is used to create images on the web. Our recommended editor - for creating and manipulating these images - is Arachnophilia. It is freeware and can be downloaded at: www.arachnoid.com. Read the Help file, practice a while, and you'll pick it up in no time.
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9. How do I set up email accounts with my domain?
One account is automatically set up when the domain is set up - yourdomain@yourdomain.com However, you are entitled to additional POP3 email boxes free of charge. Just follow the simple instructions in your Domain Manager Control Panel for each new POP3 Email box you want.
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10. What about Email Autoresponders?
Email autoresponders are very useful in Internet commerce. Essential, an autoresponder is a robot which resides on your site, and does one thing - when it receives an email - from anywhere - with its name on it - it sends its text back to the source of that email. Uses for these little robots are limited only by your imagination.
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11. How do I set up an Email Autoresponder?
Just follow the Directions in your domain manager. Want to do it the hard way? WHY? But if you must... It's a bit tricky, but once you get the hang of it, it's easy. First of all create a text file using an HTML editor such as Arachnophilia - do NOT use Notepad or any other word processing program - it will not work! This text file is the text your Autoresponder will return to whoever emails to it. Let's say it's called text.doc. Now, using CuteFTP, upload the file text.doc to your HOME directory. Note, this is NOT the same place you put your html documents. Once the file text.doc is on the remote server in your HOME directory, you must RENAME it so that it does not have an extension. Do this in CuteFTP by going to COMMANDS, then RENAME - rename your text.doc file, simply text. Once this is done, any email sent to: text@yourdomain.com, will immediately receive an email back from text@yourdomain.com, and the body of the email will contain the text file. Please note also: make sure you do NOT have an actual POP3 email box called text@yourdomain.com - this would create a problem. Autoresponders are unlimited! Use as many of them as you like.
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12. What is an email redirect account?
These "aliases" are simply lines of code in your HOME directory which "bounce" emails from one email address to another. You can These can be set up quickly and easily from within your domain manager. There is a detailed helpfile in the Domain manager also.
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13. How do I set up email redirect accounts?
Again this is accomplished easily from within your control Panel.

Use as many of these as you wish - no extra charge! Uses are endless. Many colleges now provide one of these ("joecool@harvard.edu") for every one of their alumni - companies assign them to their favorite clients - and on and on.
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14. How can I track who is requesting email from my Autoresponders?
You will often want to know who is requesting information from your various Autoresponders. Tracking is easy. Simply add an additional line to your Redirect file. Let's say you have an autoresponder called info, that sends information on your products. Simply create a redirect called info from within your domain manager :

info you@yourdomain.com

Now, the autoresponder will send the info to whoever requests it, AND the redirect line will send YOU a copy of the requesting email - so you'll know who's interested in the product. Great for building a mailing list of interested prospects!
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15. What is a MailBot or ListServ?
A MailBot is a robot which resides on your site, and which redirects a single email sent to it, to a list of email recipients. There are companies out there specializing in setting these up - many of them charge plenty for it too! With your Best1Host Web Domain, however, you can set up as many as you like - free!
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16. How do I set up a MailBot?
Basically, the MailBot is just a variation on the email redirect account, covered in (.13) above - all the same rules apply - You can create mailing lists or mailbots easily from within your control panel.
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17. How do I get a domain name?
It's very easy - you just apply for one. If you want the USA 'com' 'org' or 'net' extension, go to this web address to check and see if the name you want is available: www.networksolutions.com They will take your application online, and you can generally begin using the name within a few hours. Give them these name servers:

NS1COOLPOD.COM 207.105.53.152

NS2.COOLPOD.COM 207.105.53.168

Network Solutions will send you an invoice for $70 which covers the first two years. A less expensive choice is the Best1 domain. Check name availability at: WHOIS SEARCH You can reserve and pay for a year's domain registration at:Best1Domain Registration-($45) Pay on line by check or CC.
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18. Will you do the domain name registration for me?
Yes! And we charge much less than Network Solutions for a 2 year registration. See Faq#17. Just go to https://blam.hostingsolutions.com/best1hosting/regdomain.html, follow the link to "get Domain Name!" and fill in the Secure form.
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19. What about reselling?
We are currently not accepting Re-sellers

20. Do you allow "adult" sites?
NO. Anyone found running adult material on their site, using their site as a "redirect" to another site which contains adult material, or having adult banners on ANY of their site's pages, will be shut down without refund.
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21. How do I get access to traffic statistics for my site?
Very easily - go to this URL: http://www.yourdomain.com/logs You'll find detailed reports in various formats on your traffic, including where hits are coming from, at what hours of the day, month, etc. Also you'll be able to tell which files are being requested. Essential for fine tuning your web marketing strategy!
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22. Does Best1Host really offer unlimited hits?

For the vast majority of domains, traffic never becomes an issue and yes, within reason, you should never worry about the number of hits your site receives. As a practical matter, no provider can provide you with unlimited resources for a fixed price. Bandwidth costs money, and unlimited amounts of it are not available to anyone. We are limited to 50 gigabytes of transfer per month for the server. We reserve the right to shut down any site without notice that is running cgi's that are drawing excessive bandwidth. Normally we do this only temporarily to get the bandwidth lowered quickly on the server. We then inform the site owner that he has to either run the file from off server or upgrade to a dedicated machine. Failure to adhear will result in the site being shut down permanently without refund.[-Back To The Top-]

23. What is Best1Host policy on "spam," or unsolicited email?
The sending of unsolicited commercial email, or "spam," is strictly prohibited. We have a "zero tolerance" policy on spam, and reserve the right immediately to terminate without warning any domain, without refund, that sends out unsolicited commercial email, in any amount.
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24. What about Microsoft Frontpage 98?
Best1Host servers support the Microsoft Frontpage HTML Editor and Publisher. However, there are two ways to approach using Frontpage 98. If you want to PUBLISH your web pages to your Best1Host domain using Frontpage, we structure your domain as a Frontpage domain. This has some downsides - for example, Frontpage basically takes over the domain - it disables FTP, and it disables Telnet access as well. In other words, once you convert your site to full Frontpage - both Editor and Publisher - ONLY Frontpage can be used to access your domain. Many of our clients prefer to use the Frontpage Editor only, and then use our Domain Manager or a FTP client such as CuteFTP to upload webpages - this is in our opinion the 'best of both worlds.'
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25. Hey I just checked out my new site - and the counter does not work!!
Most everything will work on the site immediately; the counter and a couple of other functions, however, are set to begin working when your 'alpha' name begins answering - if your site is brand new, this will take 24 to 48 hours.
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26. Do you have an 'uptime' guarantee?
Yes. We guarantee that your site will be up a minimum of 99.9% of the time. If we fail in any given month, you receive one full free month of hosting service.
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27. Can you help me with my HTML, webpage, CGI programming, etc?
Time permitting we give advice via email on these issues but remember, we are providers of webspace and can help you with 'content' only as time permits.
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28. How do I change my domain over to Best1Host from my old hosting company?
First: go to www.networksolutions.com and enter your domain name in the WHOIS system - check to see if you are the "Administrative Contact" - if you are, you can change over to our servers right online, on the Network Solutions website. Select 'Make Changes' at the top of the page and just follow the instructions to do a transfer of your domain name. Internic will send an email to the address listed as Administrative Contact, just reply to that email and you should be changed within 24 hours. Change to our DNS servers, which are: ns1.coolpod.com 207.105.53.152 ns2.coolpod.com 207.105.53.168 If you are NOT the Administrative Contact you must get in touch with the old hosting company and get them to do the change.
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29. Can I change a password to my email account, FTP account, or main account?
Yes, you can do this yourself easily. Be aware, however, if you change your password, we will not be able to go in and fix some problem on your site without your telling us the new password - OR - we may have to go in and change your password ourselves. To change your password, open a telnet client such as CRT and go to: yourdomain.com You will log in as a user, say: someuser and you will have to give your password. Once you're in, type this command: passwd someuser then just follow the prompts to change the password.
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30. Where are you located?
Best1Host is located in Port Huron on the shores of Lake Huron in the good ole U.S of A. We maintain our servers at a secure facility professionally monitored 24/7 in Bath Penn.
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31. Do you offer tech assistance by telephone?
We find that email is far more efficient; Our email tech assistance will generally always get back to your within 6-12 hours maximum, more often within 2 hours or less. Email to support@americashost.com
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32. Do you offer training in Computers and the Internet??
Nope. I recommend you go to http://www.ask.com and ask "Where can I learn HTML?" Or you can do what I did and go to Wal Mart and buy "HTML For Dummies!". [-Back To The Top-]

33. I don't want to learn HTML or design a web site - can you design it for me?
Nope. Our Free HTML Wizard makes it easy to build a website directly from your browser.Also there are many free or shareware programs available on the internet. Go to http://www.tucows.com and check out "HTML Editors".
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34. I can't get my CGI script to work. HELP!!
Here are some tips on CGI:

*Scripts must be made executable with chmod 755 filename

*Any script must end in .cgi to ensure execution.

*Scripts that dont respond with Content Type tag as firsLIne, must be named nph-Scriptname.cgi . The nph- stands for non-parsed-headers.

*Perl 5 is located at /usr/bin/perl perl 4 is at /usr/bin/perl4.036 , make sure the first line has this right.

*Perl scripts will REFUSE to run if uploaded in binary from a non-unix computer. Make sure you upload scripts in ascii mode only!!!

Perl 4 scripts usually will need to have any @ or $ escaped with \ character to be perl 5 compatible. ie print "webmaster\@yourdomain.com"

The directory cgi-bin is reserved for our shared cgi directory. Your cgi(s) are called from your cgi-bin with an alias. This is the only way the server can distinguish between the main cgi-bin and the cgi-bin in your /www/htdocs directory.

Example Alias

Let's say your domain is joe.com.

Use FTP to go to: ftp.joe.com

You'll find a folder there in your main directory called cgi-bin

That is the cgi-bin for joe.com

Now let's say you upload a script to that cgi-bin, called script.cgi

The ALIAS address of that script is now: http://www.joe.com/cgi-joe/script.cgi

NOTE WELL: The address is NOT: http://www.joe.com/cgi-bin/script.cgi

In setting up your script, you will need the PATH - the path of the above example is: /www/htdocs/cgi-joe

Yes this is confusing but you must get it right for the script to work!

index.cgi is valid, as a directories home page for a cgi script. Like wise you could replace index.htm with index.shtml to use PARSE(Server Side includes).

This question is asked often...

QUESTION:
You provide me with an account, and a root directory, which I assume is /www/htdocs/cgi-joe. If www.mydomain.com points to /www/htdocs/mydomain then why can't www.mydomain.com/cgi-bin /www/htdocs/mydomain/cgi-bin. ?????

Usually the account accesses something like /www/mydomain under which there is a htdocs and a cgi-bin directory. The cgi-bin directory is inaccessible from the web root of htdocs via HTTP, but www.mydomain.com/cgi-bin accesses it because a configuration setting has been set up so it will. I can understand you'd have restrictions on an NT box, but not on a UNIX box.

I am looking for an explanation about why the "home" has been configured the way it has. Surely you can set things up so that people can enter www.mydomain.com/cgi-bin to reach scripts in my cgi-bin directory.

ANSWER:
Well Here is a very good explanation how Aliasing on our system works and why....

It does not have anything to do with UNIX or NT
it has to do with the apache daemon.
What you are talking about is what is commonly called, a "ScriptAlias"
there can only be 1 alias for cgi-bin and that is mapped to the main cgi-bin of the machine
Script aliases are very common and most apache systems are setup to use this system.

If you are using cgi-bin and it is not mapped to a ScriptAlias, then it is probably not a true cgi-bin where all executables can run.

BUT,
If you like you can create a directory named cgibin without the "-" and place your perl scripts - renamed to .cgi in there and it will work fine
No other types of executables will run from that directory over the web, no sh, no csh, no compiled binaries, no tclsh, ... Just perl renamed .cgi
(end of answer)

So the bottom line when it comes to calling up a script from a webpage you must use this syntax

http://yourdomain.com/cgi-yourdomain/yourscript.cgi
(do not put www before the yourdomain portion of the link above and all should work fine.
http://yourdomain.com/cgi-bin/yourscript.cgi will not work!!!

Server Side Includes only work in files with .shtml extension. The execute bit and read public bits must be on to use .shtml.

.shtml files need to have their permission changed to 755 -- chmod 755 filename.cgi

Cool server variables

If you can't figure out why it doesn't work , run it from the command LIne, or rename it to nph-Scriptname. You'll see more error messages.

CGI is programming, don't be mistaken into thinking it is as easy as HTML. It isn't. We have a list of consultants well versed in CGI and would be glad to work for you on a consulting basis.

If you are going to use perl, buy a Perl book. If you can't figure it out, ask us and we will help you by email on a time permits basis.

There are many documented examples in /www/htdocs/cgi-scripts

If You Are Unable to do your own cgi scripting and setup You can try

Getting scripts and programming support from over 1900 resources for CGI SCRIPTING HERE
It in my opinion is the ULTIMATE starting point.

Access To:

mSQL
ImageMap
CGIWrap
PHP2

A few other excellent sources for Scripts

http://www.metronet.com/1h/perlinfo/other-archives/ccombs.html

http://www.metronet.com/perlinfo/scripts

http://www.metronet.com/perlinfo/other-archives.html
 
 

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35. Why dont you allow virtual domains?
Quite simply, we could do this with no problem, but what happens to your server is not good at all. We only allow 100 domains per server, yours being one of them, so with virtual domains packs up the server and with the more domains you have on a server it recks havok therefore reducing preformance and your site suffers. Many hosting companies will allow this as a "freebee"; becuase its cheaper for the consumer, but is it worth it to have a slow site?
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36. Where are you located?
Best1Host  is located in Bath PA in the good ole U.S of A. For Administration and General Inquiry/Support.
All correspondence should be pointed to support@best1host.com
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37. What is your connectivity?
Our connection is Blazing FAST and you get 5 free gigs of transfer per account. Actually we do not have connections to conventional ISP's such as MCI, Sprint...etc. We peer along side of them at both public and private exchange points. We get our information from the same place they do, and exchange that information that either originates or terminates on one another at these IXPs (Internet Exchange Points)
Currently the capacity of our local facility is limited to 5 fiber ring 0C48's with 5 gigabytes egress
That comes to 5000 MBPS!!! The use of up-to-date technology and Apache hardware allows us to be one of the fastest servers in the industry.
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38. What server side apps. do you support?
We support server side apps Perl, TCL and Python, IMAP4, qmail PLUS support for the following Truespeech Digital Audio, Midi Audio, Format, Infinop's Wavlet Image Compression, Macromedia Shockwave, Sizzler, Futuresplash, Voxware, Vivoactive, and Vocaltec Internet so far and there is always something being added as time goes on.
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39. What databases do you support and is it FREE?
Currently we support mySQL v. 3.22.15 and yes it is free for your use.
The BEST interface to access your MYSQL databse is PHP3 and PHP4 which can be foundHERE
and for a list of mySQL functions go HERE
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40. How secure are your servers?
Encryption Level is high. Our security level is so high my nose bleeds everytime I think of it! It is an excellant program called "Stronghold" by Apache. Nothing but the best! Also our grouchy robot robot constantly patrols our servers, and pays especially close attention to those who enter the system via telnet. If anyone attempts to compile any program with any "bad" keywords in it, such as EGGDROP, MUD, or other IRC bots or banned background processes, the robot will kill the password, and then for good measure blockthe ISP. To restore you to health, we must go in to the system manuallyand re -enable the password and also remove the ISP block. So, if our sytem robot can detect illegal behaviors of our own clients, can you imaging how he can detect a "hacker"?
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41. Can I have sub-domains?
ie: products.yourdomain.com if resides within your domain YES we offer them but the same price as domains. A person should really obtain another server at that price. We offer our package so low in price that it is worth it to obtain another server instead of a sub domain and get the real domain instead. .
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42. How do I set it up to sell some of my space or FTP accounts?
Very simple! Send me an e-mail at dhurd@ameritech.com requesting a password protected FTP Please note that there is no way to limit the amount of space an FTP user will take up on you so they could shoot you up to the limit before you know it.
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43. Do you offer Cold Fusion Support?
No, you'll only find Cold Fusion on funky, unreliable Windows NT machines- if you want to see what hell is like, try hosting your domain on an NT machine
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44. Do you offer ASP (activeserver pages)?
Not at the present time.
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45. What the heck is CNAME DNS entry into the dns tables?
ie store.yourdomain.com if linked to another site entirely. This is donewhen a person needs a link to another server external from theirs but wants to give the impression that the client has not left the site at all. This requires the dns numbers of the place they are linking to and the information is passed on to tech support so they may add it into the dns tables. This is a little more time to impliment as you need the co-operation of two totally differnt systems administrators to have this implimented.
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46.What are the LAWS regarding my ADULT content?
The LAW is me. I don't allow Adult Sites. Anyone found running adult material on their site, using their site as a "redirect" to another site which contains adult material, or having adult banners on ANY of their site's pages, will be shut down without refund
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47.Can I park Domains or (STACK), and what does it cost?
Yes, we can stack domains or Park domains for FREE (limit 3 per account)"[-Back To The Top-]

48.What are the limitations of the ftp directories that I resell?
After you have Emailed us the request for an additional FTP account... the user that gets the access to that directory will only be able to access it and it alone. They cannot access your main directory. If that user wishes to use cgi they must call the scripts from YOUR cgi-bin and YOU are responsible to set them up and look after them. Same applies to the redirects and autoresponders. After all, they are YOUR customer and you must provide them with GREAT service as well.
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49.I NEED TELNET HELP !!!!!!!!!!!!!!
OK... so you need some telnet help... Please remember that telnet and commnicating with UNIX can be as frustrating as heck! But if you really want to study this stuff try HERE first
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50.Can I send targeted email if it is all opt-in lists?
YES... But only if you are sending to people who have opted into a list which you have built personally not one which was purchased. These are not true opt in lists and can get your site deleted for spamming.
http://www.myautomail.com/auto1905.htm
This is a fantastic resource and you do NOT get into any trouble from it. We highly endorse this program. You also make money from other signups because of the self replicating nature of the service. 

51.Can you help promote my site?
YES we can. After making sure that your pages are optimized with proper keywords and meta tags we can submit your url for you via our submission software. You best bet is to go to www.beaucoup.com and manually submit many of your pages as theres many engines in there that are not listed in submission sofware. You may also decide to promote yourself further by doing classified ads and other methods. We highly recommend the use of Trellian sofware CLICK HERE to view some of their products.

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52.I want to setup my SECURE SERVER how do I do this?
Simply request secure server set-up via email by sending the request to support@best1host.com
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53.How can I make CUSTOM 404 page and Password protect my pages with .htaccess?
Have you ever seen customized error pages that have an actual html file that explains what could have gone wrong instead of a boring, server-generated black and white page? Have you ever wanted to know how to make your own?

The answer lies in a small little feature most servers now support called .htaccess. .htaccess is very useful. With it, you can create customized error pages, password protection that is almost uncrackable, and other goodies. To learn about password protecting your site with .htaccess follow either of these 3 great tutorials
http://www.luc.edu/websupport/secure/
http://sununx.iscs.nus.sg/students/access-control.html
http://www.theriver.com/trwrc/htaccess.html

To learn how to do .htpasswd, read the following...
This tutorial will introduce you to making error pages. First, you need to go into your root web directory using either TELNET or FTP and create a file called .htaccess. It is very important to have the period at the beginning of .htaccess, not the end. After you have done that, create a file called not_found.html and put into it a message saying that the file the user was looking for was not found. Now open your .htaccess file and insert the following code:

ErrorDocument 404 /not_found.html

Save and close your .htaccess file and then go to a bogus page on your site, for example zipitydoodaday.html and you should now see what you entered in not_found.html. Let me explain what just happened. When you accessed zipitydoodaday.html the server found that it was not there, it then proceeded to check your .htaccess file for help. In your .htaccess file it found the line

ErrorDocument 404 /not_found.html

and interpreted it. The result was that because a 404 server error is a Not Found error, it redirected you to not_found.html.

Let's look at the syntax of ErrorDocument and .htaccess.

ErrorDocument 404 /not_found.html

ErrorDocument is the first thing you see. It is the basis for error redirection so always leave it the same. 404 is the server error number. See the list of server error numbers and their descriptions below. The /not_found.html is where the error document file to be shown is found. The /not_found.html means it would be located at http://www.domain.com/not_found.html. This can be changed to whatever you wish.

Error Chart

Error #Name
400 Bad Request
401 Authorization Required
403 Forbidden
404 File not Found
500 Internal Server Error
 

You can also put your .htaccess file in a sub directory of your site and still have it work, but only for that subdirectory. For example if you put it in /extracool/ and there was an error in /extracool/, it would be checked for what error page to show before checking the .htaccess in your web root.

In this article you've learned all about Error redirection, and how to better inform the user of what exactly's gone wrong. [-Back To The Top-]

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